Data Use Policy

User Data Deletion

At KnowIT, we respect your privacy and are committed to protecting your personal data. If you wish to delete your data from our records, please follow the instructions below.

How to Request Data Deletion

To request the deletion of your personal data, please send an email to info@knowit.team with the subject line “Data Deletion Request.” In the body of the email, include the following information:

• Your full name
• The email address associated with your account
• A brief description of the data you wish to delete
• Any additional information that may help us process your request efficiently

What Happens Next?

Upon receiving your request, our team will:

1. Verify Your Identity: We may need to confirm your identity to ensure that the request is legitimate and to protect your privacy.
2. Review Your Request: Our team will review your request to understand the extent of the data deletion required.
3. Data Deletion: Once verified, we will delete your data from our systems and inform you once the process is complete.

Important Notes

• Processing Time: Please allow up to 30 days for us to process your data deletion request. We will notify you once the deletion is complete.
• Data Retention: Some data may need to be retained for legal or administrative purposes. We will inform you if any such data cannot be deleted.
• Impact on Services: Deleting your data may affect your ability to use certain features or services on our app or website.

 

Learn More

For more information about how we handle your data and your privacy rights, please refer to our Privacy Policy.

Thank you for trusting KnowIT with your data. If you have any questions or concerns, please do not hesitate to contact us at info@knowit.team.